Strategic Planning & Revenue Model Innovation
A metropolitan public library system sought to modernize its long-term strategy and diversify its revenue model to meet evolving community needs and ensure sustainable growth. Dependence on government funding and philanthropic support limited long-term growth and financial sustainability.

Approach
Scenario Planning. Developed future industry scenarios to evaluate strategic priorities, challenge assumptions, and guide long-term strategy and revenue model innovation.
Strategic Analysis. Used future scenarios and market segmentation to identify strategic risks, opportunities, and unmet community needs while stress-testing existing programs and investments.
Strategy Design. Defined a new vision and strategic direction, enhanced the portfolio of programs and investments, and identified new revenue-generating initiatives and partnership opportunities to diversify funding and better serve the community.
results
Defined new strategic vision and long-term plan for sustainable growth
Developed new revenue streams and partnership opportunities
Optimized portfolio of programs to maximize community impact and ROI