Strategic Planning & Revenue Model Innovation
A metropolitan public library system sought to modernize its long-term strategy and diversify its revenue model to meet evolving community needs and ensure sustainable growth. Dependence on government funding and philanthropic support limited long-term growth and financial sustainability.

results
Defined new strategic vision and long-term plan for sustainable growth
Developed new revenue streams and partnership opportunities
Optimized portfolio of programs to maximize community impact and ROI
Approach
Scenario Planning. Developed future industry scenarios to evaluate strategic priorities, challenge assumptions, and guide long-term strategy and revenue model innovation.
Strategic Analysis. Used future scenarios and market segmentation to identify strategic risks, opportunities, and unmet community needs while stress-testing existing programs and investments.
Strategy Design. Defined a new vision and strategic direction, enhanced the portfolio of programs and investments, and identified new revenue-generating initiatives and partnership opportunities to diversify funding and better serve the community.